{"id":10884,"date":"2026-09-22T04:37:53","date_gmt":"2026-09-22T04:37:53","guid":{"rendered":"https:\/\/uniotavalo.fin.ec\/home\/?page_id=10884"},"modified":"2026-09-24T22:52:51","modified_gmt":"2026-09-24T22:52:51","slug":"formulario-de-quejas-y-reclamos","status":"publish","type":"page","link":"https:\/\/uniotavalo.fin.ec\/home\/formulario-de-quejas-y-reclamos\/","title":{"rendered":"Formulario de Quejas y Reclamos"},"content":{"rendered":"<p><!-- PORTADA --><\/p>\n<div class=\"uniotavalo-portada-mv\" style=\"\n    position:relative;\n    top:-8px;\n    width:100vw !important;\n    max-width:none !important;\n    height:280px;\n    margin-top:0 !important;\n    margin-left:calc(50% - 50vw) !important;\n    margin-right:0 !important;\n    margin-bottom:0 !important;\n    padding:0 !important;\n    overflow:hidden;\n    display:flex;\n    align-items:center;\n    justify-content:center;\n\"><br \/>\n    <!-- IMAGEN ANIMADA --><\/p>\n<div class=\"fondo-portada2\"><\/div>\n<p>    <!-- OSCURECIMIENTO --><\/p>\n<div class=\"overlay-portada\"><\/div>\n<p>    <!-- CONTENIDO --><\/p>\n<div class=\"contenido-portada\">\n<div class=\"etiqueta-portada\">\n            IDENTIDAD INSTITUCIONAL\n        <\/div>\n<div class=\"titulo-portada\">\n            Formulario de Quejas y Reclamos\n        <\/div>\n<div class=\"linea-portada\"><\/div>\n<div class=\"subtitulo-portada\">\n            Atenci\u00f3n personalizada\n        <\/div>\n<\/p><\/div>\n<\/div>\n<div style=\"width:100%; 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z-index:2; max-width:800px;\">\n<div style=\"display:inline-block; background:#85171b; color:#ffffff; padding:8px 17px; border-radius:30px; font-size:11px; font-weight:bold; letter-spacing:1px; margin-bottom:18px;\">\n                ATENCI\u00d3N AL SOCIO\n            <\/div>\n<p>            <!--\n\n<div style=\"font-size:34px; line-height:1.2; font-weight:700; color:#ffffff; margin-bottom:15px;\">\n                Formulario de Quejas y Reclamos\n            <\/div>\n\n--><\/p>\n<div style=\"font-size:16px; line-height:1.7; color:rgba(255,255,255,0.82); max-width:720px;\">\n                Descargue, complete y presente el formulario de Quejas y Reclamos de la Cooperativa Uniotavalo Ltda.\n            <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>    <!-- =====================================================\n         CONTENIDO PRINCIPAL\n    ====================================================== --><\/p>\n<div style=\"display:flex; flex-wrap:wrap; gap:25px; align-items:stretch;\">\n<p>        <!-- =================================================\n             COLUMNA IZQUIERDA\n             DESCARGAR FORMULARIO\n        ================================================== --><\/p>\n<div style=\"flex:1 1 390px; min-width:280px; background:#ffffff; border:1px solid #e5e8ee; border-radius:22px; padding:30px; box-sizing:border-box; box-shadow:0 8px 25px rgba(27,34,58,0.07);\">\n<p>            <!-- Encabezado --><\/p>\n<div style=\"display:flex; align-items:center; gap:15px; margin-bottom:22px;\">\n<div style=\"width:52px; height:52px; min-width:52px; border-radius:15px; background:#f5e8e9; display:flex; align-items:center; justify-content:center; font-size:25px;\">\n                    \ud83d\udcc4\n                <\/div>\n<div>\n<div style=\"font-size:20px; font-weight:700; color:#1b223a; margin-bottom:4px;\">\n                        Descargar formulario\n                    <\/div>\n<div style=\"font-size:13px; color:#737b89;\">\n                        Quejas y Reclamos\n                    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>            <!-- Descripci\u00f3n --><\/p>\n<div style=\"font-size:15px; line-height:1.75; color:#555e6d; margin-bottom:24px;\">\n                Descargue el formulario oficial de <b>Quejas y Reclamos<\/b>, complete la informaci\u00f3n solicitada y posteriormente cargue el documento mediante esta plataforma.\n            <\/div>\n<p>            <!-- =================================================\n                 TARJETA DEL DOCUMENTO\n            ================================================== --><\/p>\n<div style=\"background:#f8f9fb; border:1px solid #e1e4e9; border-radius:17px; padding:20px; margin-bottom:25px;\">\n<div style=\"display:flex; align-items:center; gap:14px; margin-bottom:17px;\">\n<div style=\"width:44px; height:44px; min-width:44px; border-radius:12px; background:#1b223a; color:#ffffff; display:flex; align-items:center; justify-content:center; font-size:20px;\">\n                        \u2193\n                    <\/div>\n<div style=\"flex:1;\">\n<div style=\"font-size:14px; font-weight:700; color:#1b223a; margin-bottom:4px;\">\n                            Formulario de Quejas y Reclamos\n                        <\/div>\n<div style=\"font-size:12px; color:#7b838f;\">\n                            Documento oficial de la Cooperativa\n                        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>                <!-- =================================================\n                     BOT\u00d3N REAL DE DESCARGA\n                ================================================== --><\/p>\n<form action=\"https:\/\/uniotavalo.fin.ec\/formularios\/QuejasReclamos\/descargar.php\"\n      method=\"GET\"\n      style=\"margin:0; padding:0;\"><\/p>\n<p>    <button\n        type=\"submit\"\n        style=\"display:block; width:100%; border:0; background:#85171b; color:#ffffff; text-align:center; padding:14px 18px; border-radius:11px; font-size:14px; font-weight:700; box-sizing:border-box; box-shadow:0 6px 16px rgba(133,23,27,0.18); cursor:pointer;\"><\/p>\n<p>        \u2193 &nbsp; Descargar formulario<\/p>\n<p>    <\/button><\/p>\n<\/form><\/div>\n<p>            <!-- =================================================\n                 PASOS\n            ================================================== --><\/p>\n<div style=\"font-size:15px; font-weight:700; color:#1b223a; margin-bottom:17px;\">\n                \u00bfQu\u00e9 debe hacer?\n            <\/div>\n<p>            <!-- PASO 1 --><\/p>\n<div style=\"display:flex; gap:13px; margin-bottom:17px;\">\n<div style=\"width:29px; height:29px; min-width:29px; border-radius:50%; background:#1b223a; color:#ffffff; display:flex; align-items:center; justify-content:center; font-size:12px; font-weight:bold;\">\n                    1\n                <\/div>\n<div style=\"font-size:13px; color:#5d6572; line-height:1.55;\">\n                    Descargue el formulario de Quejas y Reclamos.\n                <\/div>\n<\/p><\/div>\n<p>            <!-- PASO 2 --><\/p>\n<div style=\"display:flex; gap:13px; margin-bottom:17px;\">\n<div style=\"width:29px; height:29px; min-width:29px; border-radius:50%; background:#1b223a; color:#ffffff; display:flex; align-items:center; justify-content:center; font-size:12px; font-weight:bold;\">\n                    2\n                <\/div>\n<div style=\"font-size:13px; color:#5d6572; line-height:1.55;\">\n                    Complete todos los campos requeridos en el documento.\n                <\/div>\n<\/p><\/div>\n<p>            <!-- PASO 3 --><\/p>\n<div style=\"display:flex; gap:13px;\">\n<div style=\"width:29px; height:29px; min-width:29px; border-radius:50%; background:#85171b; color:#ffffff; display:flex; align-items:center; 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A su vez, puede presentar el formulario f\u00edsicamente en nuestras oficinas.\n            <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>IDENTIDAD INSTITUCIONAL Formulario de Quejas y Reclamos Atenci\u00f3n personalizada ATENCI\u00d3N AL SOCIO Descargue, complete y [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10904,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":{"_monsterinsights_skip_tracking":false,"wp_popup_display_lightbox":0,"wp_popup_suppress":"","wp_popup_trigger":"","wp_popup_trigger_amount":0,"wp_popup_disable_on_mobile":false,"footnotes":""},"class_list":["post-10884","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"IDENTIDAD INSTITUCIONAL Formulario de Quejas y Reclamos Atenci\u00f3n personalizada 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